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23VITALS™ Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at customersupport@23vitals.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customersupport@23vitals.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Our Promise

We know our product is the best option from a dietary supplement perspective for Total Immune Vitality. If you come across something after you've purchased from us that you believe is "better," or a product that we should be aware of - with respect to claims or efficacy - please share it with us so we can take a look. We'll be happy to provide a comparative analysis. 

Our Commitment

Earning your trust is our #1 priority. If you're unhappy with the product, simply call or email, and one of our team members will do their best to make you happy and address any concern. No games. We created this product because we knew there had to be better way for us to be proactive about our immune system, at a lower cost than what we experienced buying dozens of items off Amazon every month. 

Our Mission

We're going to do everything we can to help be a positive, empowering voice for those who desire being proactive to bolster and prime their immune systems. We leveraged the best nutraceutical science has to offer with broad expertise in human physiology and biochemistry to optimize heath & human performance in daily life. No more fear. We want people to feel safe, courageous and ready for anything.