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Customer Support

Shipping Policy


How long does it take to process an order?  

Please allow 1-2 days for your 23VITALS™ order to be processed for shipping. We make an effort to fulfill orders the same day you place it - but we like to give a buffer, so we can exceed your expectations.

When should I expect to receive my product?

Shipping times within the United States will depend on your location. If you live down the street from our fulfillment center in Portland, Maine, you'll get it faster than if you live in Hawaii.

Domestic / United States

  • Economy: 5-8 Business Days
  • Standard: 3-4 Business Days
  • Select: UPS® 3-Day Select 

For more information about domestic shipping, please contact us at customerservice@23Vitals.com.

Do you ship international?

We are now able to ship internationally. If your country is not available while going through the checkout process, please contact customer support and we will do our best to assist you.

(Speed Calculated at Checkout)

  • UPS Worldwide Expedited®
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS® Ground
  • UPS® Standard

NOTE: International Orders are Duties and Taxes unpaid. Please know that there may be additional fees incurred for you to pick up or receive your product.

For more information about international shipping, to get an idea about whether or not you'll need to pay additional fees, please contact us at customerservice@23Vitals.com.

Our Promise

We know our product is the best option from a dietary supplement perspective for Total Immune Vitality. If you come across something after you've purchased from us that you believe is "better," or a product that we should be aware of - with respect to claims or efficacy - please share it with us so we can take a look. We'll be happy to provide a comparative analysis. 

Our Commitment

Earning your trust is our #1 priority. If you're unhappy with the product, simply call or email, and one of our team members will do their best to make you happy and address any concern. No games. We created this product because we knew there had to be better way for us to be proactive about our immune system, at a lower cost than what we experienced buying dozens of items off Amazon every month. 

Our Mission

We're going to do everything we can to help be a positive, empowering voice for those who desire being proactive to bolster and prime their immune systems. We leveraged the best nutraceutical science has to offer with broad expertise in human physiology and biochemistry to optimize heath & human performance in daily life. No more fear. We want people to feel safe, courageous and ready for anything.